Shipping Policy

Shipping Policy – Shai Collection

At Shai Collection, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we process, handle, and ship orders placed through our online store.

Order Processing Time

All orders are processed within 1–2 business days, excluding weekends and holidays.

Once your order has shipped, you will receive a confirmation email with tracking information.
If we experience high order volume or unexpected delays, we will notify you as soon as possible.

Shipping Methods & Delivery Times

We work with trusted shipping carriers to ensure reliable delivery.

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Express Shipping: 1–2 business days

Delivery times are estimates and may vary depending on location, weather conditions, or carrier delays.

Shipping Rates

Shipping rates are calculated at checkout based on your order’s weight, size, and delivery location.

From time to time, free shipping promotions may be offered on qualifying orders.

International Shipping

At this time, Shai Collection ships only within the United States. We do not currently offer international shipping.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can track your shipment directly through the carrier’s website.

Lost or Delayed Packages

While rare, if your package is lost or significantly delayed, please contact our support team at support@shaicollections.com. We will work with the carrier to investigate and assist as quickly as possible.

Damaged Packages

If your order arrives damaged, please refer to our Return & Refund Policy for instructions on reporting the issue and submitting required documentation.

Questions About Shipping?

If you have any questions regarding shipping or need assistance with an order, please contact us:

📧 Email: support@shaicollections.com
🌐 Website: http://shaicollections.com/